Cloud Mask Shipping policy

Shipping Policy

Standard shipping is FREE within the continental United States on all orders over $50. Standard shipping fee is $5.99 flat rate for any orders under $50.

If the order was placed before 12 PM, we ship out the package to the delivery company on the same business day. If the order was placed after 12 PM we ship out the package to the delivery company on the next business day.

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. However, you can attempt sending us an email as soon as possible, and depending on the ship-out progress, we may be able to modify your order.

Holiday and weekend orders will be processed the following business day.

Once your order is shipped, you will receive an email notification with your tracking number. However, sometimes there might be a typo in the customer's email address, in which case, our messages can't get sent through properly. Please also check your junk folder and white-list of domains. You can always reach us at to confirm or if you have any questions or issues. 

Improve. Evolve. Change.

Our motto is to find innovated ways to improve the discomforts that we face from the products we use daily. From the very first page of our brand story, We’ve only been focusing on the ways to improve people’s lives by using premium materials and premium technologies. We believe that it is only through one’s foolish idea that leads to revolution. We will continue to support our mantra to go beyond the norm.