Shipping Policy

Standard shipping is FREE within the continental United States on all orders over $50. Standard shipping fee will be applied to ground orders under $50, and orders from AK/HI. 

Items in stock usually leave our USA facility within 1-2 business days. Any delays at UPS, Fedex, USPS and DHL might happen due to the pandemic and are outside of our control. Holiday and weekend orders will be processed the following business day. 

The estimate of expedited shipping time of 2-4 business days starts from the day a shipment is picked up by the carrier and does not include processing time of packing/picking at our facilities. 

Once your order is shipped, you will receive an email notification with your tracking number. If you have any questions or issues, please feel free to contact cs@cloudmaskshop.comand we'll be more than happy to assist you. 

Improve. Evolve. Change.

Our motto is to find innovated ways to improve the discomforts that we face from the products we use daily. From the very first page of our brand story, We’ve only been focusing on the ways to improve people’s lives by using premium materials and premium technologies. We believe that it is only through one’s foolish idea that leads to revolution. We will continue to support our mantra to go beyond the norm.